Melissa Segal, LCSW, is an experienced facilitator and manager committed to creating workplaces designed for success and well-being for all. She partners with organizations to improve their work culture, develop leaders, strengthen team dynamics, engage stakeholders, and help team members collaborate more effectively.

What Sets Her Apart

  • Customized Solutions: Engagements are customized to each organization’s needs
  • Human-Centered: Strategies prioritize relationships, engagement, and people
  • Results-driven: Focus is on practical skills, actionable steps, and concrete results
  • Expert-Led: Expertise in facilitation, culture, leadership development, and adult learning
  • HUB Certified: Woman-Owned & Small Business Enterprise

Experience

  • Extensive background in facilitating and training across sectors, including non-profits, healthcare, academia, and science research
  • Expert facilitation of meetings, workshops, and discussions, ensuring the engagement and empowerment of all participants
  • Established professional in leadership development, organizational culture, change management, strategic planning, and conflict resolution
  • Direct experience in leadership, human resources, science research, health, support roles, administration, and daily operations
  • Proven track record helping executive leaders, managers, physicians, faculty, administrative professionals, clergy, and front-line team members overcome challenges and drive organizational success

Background

As an army brat, Melissa quickly learned how to join new groups and create welcoming spaces for all. Her early experiences led her to a career in social work, where she initially focused on women’s health and interpersonal relationships. During her career, she has led teams in a variety of settings, established new programs, created and implemented strategic plans, managed daily operations and human resources, and facilitated trainings. She has aimed to make a positive impact wherever she is; she has implemented culture change initiatives, built peer support and upstander programs, integrated restorative justice practices, and launched a number of other programs designed to foster a positive work environment. Past roles include serving as a non-profit Executive Director, a Senior Business Manager for a large research department, and Senior Director of Culture & Well-being for a large health system.

Affiliations

Wellbeing Think Tank

Melissa serves as a subject matter expert for Wellbeing Think Tank, an organization that crafts educational events that inspire workplaces to create environments where everyone can thrive. Programs explore topics impacting workplace health, wellbeing, productivity, and engagement.

North Carolina Entrepreneurial Ecosystem Map (NCEEM)

NCEEM is a comprehensive representation of the dynamic and thriving entrepreneurial landscape across the state. It encompasses a diverse array of key organizations crucial to fostering innovation, collaboration, and growth within the entrepreneurial community.

What Clients Say about InterHuman Solutions

Melissa is so easy to work with and very professional. If you are thinking about hiring her, stop thinking and just go for it. You won’t be disappointed.

– Lori Levine
Faculty Lead for Excellence

Melissa has been a true partner. We have managers asking when they will be able to work with [her] since their colleagues have demonstrated so much growth.

– Ilene Farkas
Human Resources Director

The grief workshop was a deeply comforting and supportive experience, providing practical tools, heartfelt connections, and a safe space to honor loved ones while finding moments of peace and healing.

– Heather Campbell
MTA Ministries

Melissa is a phenomenal speaker and facilitator. She has a natural talent for…making people feel comfortable and safe, and digging into difficult topics, all in a way that facilitates meaningful conversations and personal growth.

– Kathryn Dickerson
Assistant Professor

I call Melissa my “circle hero”…she’s shown me that a well-done circle crafted by someone who is passionate about helping others can help build community and connect us to each other. In this day and age, that is definitely a superhero power!

– Stephanie Robertson
Assistant Dean

Workshop attendees praise her warmth, empathy, knowledge, and respect for different cultures, viewpoints and lived experiences. It’s evident how much thought and preparation go into her workshops, which are tailored for each audience.

– Molly Starback
Director, Postdoctoral Services